Quality Control

At JH Cleaning Services we take quality seriously and offer a satisfaction guarantee where unless you're 100% satisfied with the work we've carried out then we'll come and re-clean for FREE or offer a FULL money back guarantee.

Our mission is to:

• Understand customer needs and expectations and to insure standards are continually improved
• For all employees and contractors to maintain the highest level of service possible
• All work notes to be satisfactorily signed off by each client on completion of any work giving the client opportunity to comment on any work that’s been carried out
• Provide a cost effective solution for our clients and to constantly try to maximise the value of our service
• To deal with any complaints within 24 hours and to eliminate the root cause to prevent re-occurence
• To ensure all staff wear company uniform and are of good character